Mac Tuneup & Optimization in Amherst, NY

Speed Up Your Mac Without Buying a New One

Your Mac was fast when you got it. It\'s noticeably less fast now. Maybe it takes a long time to wake from sleep. Maybe Safari feels sluggish in a way it never used to. Maybe the fan kicks on when you do anything beyond opening Mail. Maybe applications that used to launch instantly now have a several-second pause. We can help. We\'re a drop-off computer repair shop in Amherst, NY, and Mac tuneups are something we do regularly. Bring the Mac in, we figure out what\'s actually slowing it down, we tell you the truth about whether it\'s software (a tuneup fixes it) or hardware (different fix), and we quote accordingly.

The pattern most Mac users don\'t recognize: macOS doesn\'t typically slow down for no reason. When a Mac feels slow, there\'s almost always a specific cause. Sometimes it\'s the version of macOS being heavier than what the hardware was originally built for. Sometimes it\'s the storage filling up past the threshold where macOS can operate efficiently. Sometimes it\'s a specific app misbehaving. Sometimes it\'s years of accumulated login items, browser extensions, and background services that nobody actively asked for but all of which want a piece of your processor and memory. A real Mac tuneup identifies the actual cause and addresses it, rather than running a generic "Mac cleaner" tool and hoping for the best.

We service every Mac currently in use: Apple Silicon MacBook Air and Pro (M1, M2, M3, M4), Intel MacBook Pros and Airs going back to the early 2010s, every iMac vintage from the 2010s onward, Mac mini, Mac Studio, and the older Mac Pro towers. The specific tuneup steps vary depending on the Mac and which version of macOS it\'s running, but the goal is the same: make it feel fast again.

What\'s Actually Different About a Mac Tuneup

If you\'ve come here from PC-land, the Mac tuneup process is genuinely different. Macs don\'t have a registry. They don\'t typically come loaded with manufacturer bloatware. They don\'t generally need third-party antivirus. macOS handles a lot of cleanup tasks automatically that on Windows you\'d need to do manually. So what is a Mac tuneup, exactly?

• Storage analysis and cleanup: Macs really hate having less than about 10% free space on the internal drive. macOS needs free space for swap files, caches, and various system operations, and when it can\'t get enough, performance falls off a cliff. We figure out where your storage is going (Photos library, downloaded media, large attachments stuck in Mail, abandoned Time Machine local snapshots, hidden cache files, application support data, leftover Xcode and developer junk) and free up meaningful space.
• Login items audit: applications you install often quietly add themselves to "open at login." After a few years of installing things, you might have a dozen apps trying to launch when you start your Mac. We sort through what\'s there, leave the ones you actually need running, and disable the ones you don\'t.
• Launch agents and daemons cleanup: below the visible login items, there\'s a layer of background services that run automatically. Some of these are legitimate (Adobe sync, Microsoft AutoUpdate, browser updaters), some are leftover from apps you uninstalled, and some are genuinely unwanted. We audit them and clean up the cruft.
• Browser cleanup and extension audit: Safari, Chrome, and Firefox all accumulate extensions over time. Many of them turn out to be unintended (browser hijackers that installed themselves during a sketchy download), and even legitimate extensions can drag performance down significantly. We sort through them.
• Photos library health: the Photos app on Macs can develop problems with its library over time. Indexing, faces analysis, and library integrity issues can cause significant slowness. We check and address these where needed.
• Mail database optimization: if you use Apple Mail with years of email, the local Mail database can get bloated and corrupted in ways that slow Mail itself and sometimes the whole machine. We can rebuild it where appropriate.
• Spotlight reindex: Spotlight indexing problems are a hidden cause of mysterious slowness. Sometimes the index gets stuck in a state where it\'s constantly trying to reindex without finishing. Forcing a clean reindex resolves this.
• System and software updates: we apply pending macOS updates (or talk to you about whether to upgrade if you\'re behind by a major version), update browsers, and update the apps that need it.
• Cache and temporary file cleanup: macOS handles a lot of this automatically, but caches in user folders and certain application support folders can grow large enough to matter. Targeted cleanup, not generic "delete all caches" sweeps that can break legitimate apps.
• Activity Monitor analysis: we watch what\'s actually consuming resources on your Mac while it\'s running. Sometimes the entire problem is one specific app or process that has a memory leak or runaway behavior. The fix is targeted at that specific thing rather than generic system cleanup.
• SMC and NVRAM resets where appropriate: on Intel Macs, certain hardware-adjacent issues respond to System Management Controller or NVRAM resets. These are non-destructive and sometimes fix problems that look like software but are actually low-level hardware state.
• Verification across multiple boots: after the work is done, we use the Mac the way you would. Boot, browser, applications, switching between them. We confirm the cleanup translated to actual performance improvement, not just "the cleanup tool said it found stuff."

Signs Your Mac Needs a Tuneup

If you\'re seeing more than a couple of these, your Mac is probably overdue:

• The spinning beach ball appears more often than it used to
• Boot or wake-from-sleep takes noticeably longer than it did when newer
• Safari, Chrome, or Mail feel sluggish in a way they didn\'t a year ago
• The fan is running constantly, even when you\'re not doing anything intensive
• The Mac runs hotter than it used to
• Battery life on a MacBook has dropped well below what it was originally
• You\'re seeing storage warnings (or the storage tab in About This Mac shows you\'re close to full)
• Apps you don\'t use anymore are still appearing as running in the Dock
• Spotlight searches take a long time or don\'t find things they should
• Photos opens slowly or stutters when scrolling
• The Mac lags when switching between Spaces or applications
• Safari pages load slowly even when your internet is fine
• You see "your computer was restarted because of a problem" messages
• iCloud sync seems to be constantly active, indicator never goes away
• You have multiple browsers, multiple cloud sync apps, and multiple "helper" apps from things you don\'t even remember installing

Mac Models We Tune

Pretty much everything Apple has shipped that\'s still in use:

• Apple Silicon MacBook Air: M1, M2, and M3 models. These should feel fast; if yours doesn\'t, software bloat is almost always the cause.
• Apple Silicon MacBook Pro: M1, M1 Pro, M1 Max, M2, M2 Pro, M2 Max, M3 series, M4 series. Same story: hardware that should feel fast, sometimes held back by software issues.
• Intel MacBook Pro: Touch Bar models from 2016-2021, plus older Retina and pre-Retina models. These respond well to tuneups, and especially well to combined tuneup + SSD upgrade if they have a spinning drive or Fusion drive.
• Intel MacBook Air: 2013 redesign through the last Intel Air in 2020. Storage cleanup matters a lot on these because most shipped with relatively small SSDs.
• iMac: Apple Silicon 24-inch and Intel models from the 2010s and earlier. Older Intel iMacs with Fusion drives benefit hugely from a true SSD upgrade as part of the tuneup.
• Mac mini: Apple Silicon (M1, M2, M2 Pro, M4) and Intel models. Mac minis used as servers in homes and small businesses are common; we handle those too.
• Mac Studio: M1 Max, M1 Ultra, M2 Max, M2 Ultra, M3 Ultra. These are professional workstations and tuneup work tends to focus on resolving specific app or workflow issues rather than general bloat.
• Mac Pro: 2019 and 2023 tower models, plus 2008-2012 cheese-grater Mac Pros for customers still using them.

Common Mac Tuneup Scenarios We See

Recurring patterns from the shop:

The 2017-2019 MacBook Pro that "got slow"

Originally a powerful machine, now noticeably struggling. We dig in: macOS Sequoia or Sonoma running on hardware originally optimized for High Sierra. Photos library at 95% of internal storage. Adobe Creative Cloud running constantly in the background. Two cloud sync apps both indexing. Browser extensions accumulated over years. After a thorough tuneup, the Mac feels meaningfully better. Often this is also a candidate for a memory upgrade if the model supports it.

The MacBook Air with the always-loud fan

The customer thinks the fan is broken. The fan is fine. Activity Monitor shows that some specific process is consuming most of the CPU constantly. Sometimes it\'s a misbehaving Chrome tab, sometimes it\'s Spotlight stuck reindexing, sometimes it\'s a Photos analysis that\'s been running for weeks because the Mac keeps sleeping before it finishes. We sort it out. Fan goes quiet again.

The iMac with Fusion drive

A 2014-2017 iMac that originally felt fine, now feels glacial. The Fusion drive setup (combining a small SSD with a large spinning drive) was always a compromise, and as macOS got heavier and the drive got fuller, the compromise stopped working. The real fix is usually replacing the Fusion drive with a true SSD, but a tuneup that frees up storage and addresses other issues helps significantly even without the hardware change.

The "I haven\'t restarted my Mac in months" MacBook

Symptoms feel terrible: laggy UI, Safari crashing, apps slow to open. The customer expects a major repair. The first thing we do is look at uptime and find the Mac has been continuously sleeping and waking for 60+ days. Half the actual problem resolves with a real restart and pending update installation. The rest is genuine cleanup. The customer leaves with a fast Mac and a small lecture about restarting.

The Mac mini home server

A Mac mini quietly running things in a closet for 5 years. The customer noticed file sharing slowed down and one of the apps it hosts started acting up. We find: macOS several versions out of date, no maintenance in years, multiple completed Time Machine backups stuck on a network volume, full storage. Tuneup plus updates plus Time Machine cleanup, and the Mac mini is back to being useful.

The grad student\'s overworked MacBook

A MacBook used hard for school: papers, research, lots of installed software, multiple cloud accounts, Zoom, Slack, half a dozen browsers. Performance fell off a cliff during finals week. We do a tuneup, sort out the conflicting cloud sync apps, audit login items, and free up storage. The MacBook lasts the rest of the semester.

Why Choose Us for Mac Repair in Amherst

A lot of small repair shops only really know one platform well. Macs are a real part of what we do, every day. We work on Apple Silicon and Intel Macs, we know the model-specific quirks, we keep current on macOS changes, and we use Mac-appropriate tools rather than generic cleanup software designed for Windows.

The work happens here. Your Mac doesn\'t get shipped to a regional service center. We don\'t subcontract Mac work. The same shop you talked to is the shop doing the work, on our bench, in Amherst.

We don\'t oversell. If your Mac doesn\'t actually need a tuneup (sometimes the real issue is hardware, sometimes it\'s a single specific app, sometimes it\'s genuinely time to consider replacement) we\'ll tell you. The diagnostic is free, the recommendation is honest.

We don\'t do remote. Mac tuneups by remote session miss too much. The kind of analysis that catches a runaway login item, a corrupted Spotlight index, or a Photos library issue requires hands-on time with the actual machine.

We\'re located on North French in the Amherst / Tonawanda area, easy access from I-290, Sheridan Drive, Maple Road, and Niagara Falls Boulevard. From the UB North Campus area, Williamsville, Tonawanda, Kenmore, or anywhere in North Buffalo it\'s a short drive. Parking is right at the building.

What Mac Tuneup Pricing Depends On

The right price depends on the Mac and what we find. A reasonably healthy 2022 MacBook Air that just needs login item cleanup, browser extension audit, and storage analysis is one price. A 2017 iMac that needs deep cleanup, Photos library work, Spotlight rebuilding, and possibly assistance with a macOS upgrade is a different price. We won\'t quote without looking.

What we promise:

• The diagnostic is free, no commitment.
• You get a real quote with a real number before any work begins.
• No surprise charges. The price we quote is the price you pay.
• You can decline after the diagnostic and take your Mac elsewhere with no charge.
• We tell you honestly if a tuneup isn\'t the right fix for your specific Mac.

What Mac Users Often Try First (And Why It Doesn\'t Help)

Worth covering this because we see the same DIY mistakes repeatedly.

Installing CleanMyMac, MacKeeper, or similar "Mac cleaner" apps. The most-advertised Mac cleaner products range from genuinely useless to actively harmful. CleanMyMac is the better-behaved of the bunch but still does things that don\'t need doing. MacKeeper is one of the most common things we end up removing as part of a tuneup. The category as a whole solves a problem (Mac cleanup) that doesn\'t really exist the way the marketing suggests.

Resetting PRAM/NVRAM repeatedly. NVRAM reset has its place (specific symptoms involving display, sound, or startup) but it\'s not a generic performance fix. Doing it five times in a row doesn\'t make your Mac faster.

Verifying and repairing permissions. This was a real maintenance task in OS X 10.10 and earlier. Modern macOS doesn\'t use permissions the same way, and "repair permissions" hasn\'t been a thing in Disk Utility for years. Articles still recommending it are out of date.

Deleting all caches. Selective cache cleanup is fine. Deleting every cache file on the system breaks legitimate apps and triggers a slow rebuild that makes the Mac feel worse for a few hours before it gets back to normal.

Reinstalling macOS to "speed it up." A clean macOS install does help with truly bogged-down Macs. It also wipes everything else and is overkill for a machine that mostly just needs targeted cleanup. We recommend reinstall only when it\'s actually warranted, not as a first response to slowness.

How macOS Versions Affect Performance

Worth understanding because this is one of the bigger contributors to "my Mac got slow" cases that don\'t involve any obvious hardware or software issue.

Each new version of macOS brings new features, new visual effects, new background services, and new requirements. The annual upgrade is mostly free, but the cost shows up as performance overhead. A 2017 MacBook Pro running High Sierra (the macOS that originally shipped on it) feels different from the same machine running Sequoia. The hardware is identical. The operating system is asking more from it.

Apple is generally good about supporting older Macs with newer macOS for a reasonable window (usually 6-8 years), but the supported machines at the older end of that window often feel slower than they did originally. This isn\'t Apple deliberately slowing your Mac. It\'s the natural result of more demanding software running on the same chip.

What this means for tuneup decisions: sometimes the right answer for an older Mac that\'s become slow on a newer macOS is to actually run a slightly older macOS that the hardware handles more comfortably. We can talk through the tradeoffs. The catch is that older macOS versions eventually stop receiving security updates, so this is a holding pattern rather than a permanent solution.

For Macs from 2018 and later running on Apple Silicon (M1, M2, M3, M4), this concern barely applies. The hardware has plenty of headroom for current and future macOS versions. Slowness on these Macs is almost always a software-side issue we can fix with a tuneup.

Mac-Specific Maintenance Habits

Things you can do yourself between tuneups that will keep your Mac running well:

Restart occasionally. Macs handle long uptime better than Windows machines, but they still benefit from a weekly restart. Memory clears out, system logs rotate, pending updates apply. Mac users who close the lid and never restart for months at a time inevitably notice gradual slowdown.

Keep the storage below 90% full. macOS really, really cares about free space. The performance fall-off when you cross the 95% line is dramatic. If you\'re close to full, move large items: video files to external drives, photo libraries to iCloud Photos with optimization enabled, archive folders to backup drives. Don\'t live with a perpetually-near-full drive.

Be selective about login items. When apps ask "Open at Login?" the default answer should be no, unless you actually need that app running constantly. Browsers, communication apps, and a couple of utilities yes; everything else no.

Audit your browser extensions twice a year. Extensions are where Mac performance often quietly degrades. Open Safari Preferences (or the Chrome extensions page) and remove anything you don\'t actively use.

Don\'t install Mac cleaner apps. CleanMyMac, MacKeeper, and similar products are largely unnecessary. macOS does its own cleanup. The "Mac cleaner" category as a whole exists to solve a problem that doesn\'t really exist on Macs the way the marketing suggests.

Update macOS within reason. Don\'t install macOS upgrades the day they come out. Wait a few weeks for the early bugs to get sorted. But don\'t skip macOS updates entirely either. Within 2-3 versions of current is a reasonable target.

Empty your Downloads folder occasionally. Mac users accumulate Downloads folders with dozens of installers, PDFs, and ZIP files going back years. Sometimes 30+ gigabytes of forgotten downloads. Quick cleanup, real space recovery.

Check Storage settings monthly. System Settings > General > Storage shows where your storage is going. It\'s a great way to spot when something has gotten out of hand. Documents at 250 GB? Time to look at what\'s actually in Documents.

Be careful what you grant Full Disk Access. Some Mac apps request Full Disk Access during installation. Most don\'t actually need it. Unnecessary Full Disk Access permissions are a privacy issue and occasionally a performance issue too.

Mac Tuneup vs Mac SSD Upgrade vs Mac Replacement

The honest decision tree we walk customers through:

If your Mac is from 2020 or later (Apple Silicon) and feels slow, a tuneup is almost always the right first move. The hardware is fast; the software side just needs attention. Replacement at this age is rare unless something specific (broken screen, dead battery on a sealed model) makes repair uneconomical.

If your Mac is from 2017-2019 (Intel) and feels slow, a tuneup helps significantly, and so does adding RAM if the model supports it (some do, some don\'t). If the machine still has a Fusion drive or spinning hard drive, an SSD upgrade is by far the biggest improvement available. We often do tuneup plus SSD upgrade together for these models.

If your Mac is from 2014-2016 (Intel) and feels slow, the math gets more interesting. A tuneup plus SSD upgrade plus possibly a RAM upgrade can extend useful life by 2-3 years for relatively modest money. But these models can\'t run the latest macOS, security updates have an end date, and Apple Silicon Macs are genuinely much faster. We\'ll lay out the numbers and you decide.

If your Mac is from 2013 or earlier, we\'ll be honest. These can still be useful for specific tasks (a Mac mini as a media server, a MacBook Pro for someone who only browses and emails) but they can\'t run modern macOS, can\'t run modern apps reliably, and are reaching the end of their useful life as primary machines. We can do a tuneup if you want one, but we\'ll mention that you\'ve probably gotten your money\'s worth.

The Mac-Specific "It Got Slow" Misdiagnoses

Recurring patterns where customers think their Mac needs one thing but it actually needs another:

"My Mac is infected" when it\'s actually browser cruft. Mac users sometimes assume slowness equals malware. About 80% of "Mac is infected" cases we see turn out to be benign browser hijacks (search engine got changed by a sketchy extension, homepage redirects, ads showing up where they shouldn\'t) which feel scary but are actually adware-level annoyances rather than serious malware. We can usually sort these out as part of a tuneup rather than billing for full virus removal. The other 20% are real malware, in which case we shift to a real Mac virus removal conversation.

"I need more RAM" when it\'s actually full storage. Mac users with full drives often experience symptoms (sluggishness, beach balls, random crashes) that feel exactly like memory pressure. The fix isn\'t adding RAM; it\'s freeing up storage so macOS can do its swap and cache work. We see this regularly: someone planning a $300 RAM upgrade actually needs to move their Photos library off the internal drive.

"My battery is dead" when it\'s actually a runaway process. Sudden poor battery life on a MacBook can mean the battery is genuinely worn out, but it can also mean a specific process is hammering the CPU constantly. Activity Monitor\'s Energy tab shows which apps have been heavy users. Sometimes a quick tuneup that fixes a runaway process restores battery life that the customer thought required a battery replacement.

"I need to upgrade macOS" when an upgrade would make things worse. A 2015 MacBook Pro running macOS Big Sur is going to feel worse running macOS Sequoia, not better. The newer macOS asks more from the same hardware. Sometimes the right move is to stay on the version you\'re on (or even downgrade to a slightly older one) and tune up what you have.

"I need a new Mac" when an SSD upgrade saves it. Customers ready to spend $1500+ on a new Mac sometimes find that $200-300 of SSD upgrade plus a tuneup makes their existing Mac feel basically new. We don\'t talk people out of buying a new Mac if that\'s really what they want, but we will mention if there\'s a much cheaper path that solves the actual problem.

What to Expect After Pickup

Your Mac should feel meaningfully faster than when you brought it in. Boot or wake-from-sleep noticeably quicker. Apps opening more responsively. Safari less sluggish. Fan calmer when you\'re not doing anything intensive.

You might see a few things settle in during the first day or two of normal use: Spotlight reindexing (if we did a clean reindex), Photos finishing analysis, iCloud reconciling its sync state. That\'s normal. After 24-48 hours of regular use, the Mac should be in its post-tuneup steady state.

If anything doesn\'t feel right after you take the Mac home, call us. A quick conversation usually sorts it out, and if we missed something we\'ll make it right.

Service Areas for Mac Tuneups

Customers regularly drop off Macs from across Western New York:

• Amherst, NY
• Buffalo, NY
• Williamsville, NY
• Tonawanda, NY
• Cheektowaga, NY
• Clarence, NY
• Kenmore, NY
• Lancaster, NY

Frequently Asked Questions

Mac-specific questions we hear at the counter about tuneups.

• My MacBook used to be fast. Now it's slow. What happened?

  Three usual suspects, often in combination. One: each version of macOS demands more from the hardware than the last. A 2017 MacBook running macOS Sequoia is doing more work than the same machine ever did running High Sierra. Two: the storage is getting full. Macs really hate having less than about 10% free space, and most people don't notice they're close to the line until things get sluggish. Three: accumulated login items, browser extensions, and background processes from apps installed over the years.

  None of these are the Mac giving up. They're fixable. A proper Mac tuneup addresses all three, plus the smaller items that add up.

• Do I need to install antivirus to get my Mac running well?

  No, and frankly we sometimes recommend removing the antivirus you have. macOS has solid built-in protection (XProtect, Gatekeeper, app sandboxing) that runs silently and doesn't slow your Mac down. Third-party antivirus on Mac is often heavier than what it's protecting against, and the most heavily-advertised "Mac antivirus" products are themselves a frequent source of slowness. We'll tell you what makes sense for your specific situation. For most home Mac users, less is more.

• How much storage should I have free for my Mac to run well?

  At least 10% free, ideally 15-20%. macOS uses free space for swap files, caches, and system operations. When the drive is too full, performance suffers in ways that feel completely unrelated to storage: slow boot, laggy UI, crashes, applications that won't open. We see this constantly. Sometimes the entire fix for a "slow Mac" is finding 30 gigabytes that can be moved off the internal drive.

• Will you erase my Mac during a tuneup?

  No. A tuneup is targeted optimization, not a wipe. Your photos, music, documents, applications, and personal data stay exactly where they are. We're cleaning up bloat and improving performance, not starting over. The exception would be if we recommend a clean macOS reinstall instead of a tuneup (sometimes the right call for severely bogged-down machines), and in that case we back up everything first and restore it after.

• Do Macs really need tuneups, or is that just for PCs?

  Macs need tuneups too, just for different reasons than PCs. Macs don't have a registry, don't typically come with manufacturer bloatware, and benefit from a generally tidier operating system architecture. But they do accumulate problems specific to their platform: full storage, runaway login items, Safari and Chrome extensions, iCloud sync issues, ballooning Photos libraries, accumulated cache from years of use, and the constant tension between newer macOS versions and older hardware. A Mac tuneup looks different from a PC tuneup but the goal is the same: make your machine fast again.

• My Mac is from 2014 / 2015 / 2016. Is it worth tuning up?

  Often, yes. Older Intel Macs (especially the 2014-2017 generation) respond very well to tuneups, and if they're still running on the original spinning hard drive or fusion drive, an SSD upgrade can make them feel almost new. The honest exception is if your Mac is old enough that Apple no longer provides security updates for the version of macOS it can run. We'll mention that during the diagnostic. Sometimes the machine can be upgraded to a newer macOS that does still get updates. Sometimes the right answer is replacement, and we'll be straight about that.

• Can you make my Mac's battery last longer?

  Software-wise, partially. A tuneup that removes background processes constantly running, fixes runaway apps, disables unnecessary login items, and stops constant backup syncing usually translates to noticeably better battery life. What we can't do with a tuneup is restore a battery that's simply worn out. Mac batteries are consumable parts, and after 4-6 years they hold less charge than they used to. We can replace MacBook batteries (covered on the battery replacement page) if that's the actual problem.

• I have a 2020 or newer Apple Silicon Mac. Why is it slow?

  Apple Silicon Macs (M1, M2, M3, M4) shouldn't feel slow. If yours does, the most likely culprit is software bloat rather than hardware: too many login items, browser extensions, full storage, or a specific app misbehaving. Apple Silicon Macs respond extremely well to a proper tuneup because the underlying hardware is fast enough that fixing the software side really shows.

  The other possibility on M-series Macs is genuinely insufficient memory for what you're doing. The 8 GB base configuration is fine for browsing and email but feels constrained when you're editing video, running Docker, or keeping 30 browser tabs open. We'll tell you which it is.

• Will a tuneup affect my Time Machine backups?

  No. Time Machine continues working normally after a tuneup. Your backup history is preserved. We don't touch the Time Machine drive or its contents. If anything, a tuneup that frees up storage often makes Time Machine work better because backups complete faster.

• My Mac runs hot and the fan is always loud. Is that something a tuneup fixes?

  Often, yes. Heat and fan noise are usually the result of something specific consuming a lot of CPU. The likely suspects: a runaway browser tab, a misbehaving app stuck in a loop, Spotlight reindexing for an extended period, Photos analyzing your library, a Time Machine backup that's having trouble, or genuinely malicious cryptojacking software using your Mac to mine cryptocurrency. We figure out what's actually responsible during the diagnostic. The fan calming down after a tuneup is one of the most common pieces of feedback we get.

• Do I need an appointment?

  Yes, we work by appointment only. Call 716-771-2536 to schedule a Mac drop-off time. Most appointments can be set up within a day or two. The drop-off itself takes about 10-15 minutes, and we'll talk through what's slow about your Mac so we know where to focus.

• How much does a Mac tuneup cost?

  Quoted after we look at your specific Mac. The diagnostic is free. A standard tuneup on a relatively healthy Mac is one price; a heavy cleanup that involves resolving sync issues, rebuilding Spotlight, sorting out a swollen Photos library, and addressing storage problems is a different price. We give you a real number before any work happens. Call 716-771-2536 or request a quote.