656 North French, Suite 2,
Amherst, NY 14228
Computer Repair Serving Kenmore, NY
Drop-Off Mac and PC Repair for Kenmore Customers
The shop is at 656 North French Road, Suite 2, in Amherst, just east of Kenmore Village. From most of Kenmore, the drive is 10 to 15 minutes via Sheridan Drive or Niagara Falls Boulevard. We work on Macs and PCs, residential and small business, by appointment only. Free diagnostic, honest quotes, real work done in our shop.
Kenmore is one of the smaller villages in Erie County by area but one of the most densely populated and walkable. The historic Delaware Avenue corridor with its small businesses, the Elmwood Avenue commercial strip, the residential neighborhoods packed with single-family and two-family homes from the early and mid 20th century. The customer base from Kenmore tends to be a mix of long-time residents (often older) with established home setups, younger families moving in for the walkable neighborhoods, and small business owners running operations along the commercial corridors.
Kenmore Areas We Serve
Kenmore Village proper
The dense central residential area with the small village government, the Mercury Theater, the older homes packed close together. Customers from this area find our shop a short drive east via Sheridan Drive.
The Delaware Avenue corridor
Kenmore\'s main commercial spine, with longstanding small businesses, restaurants, and retail. Many of these businesses become our customers when their computers need attention.
The Elmwood Avenue strip
Mixed commercial and residential along Elmwood. Small business density and surrounding neighborhoods.
The Kenmore Avenue corridor
Major arterial connecting Kenmore to Tonawanda and the rest of the northern Buffalo metro. Mixed commercial along Kenmore Avenue with residential streets branching off.
The Brighton area
The neighborhoods bordering Tonawanda. Older established homes, often multi-generational households.
The broader Kenmore-addressed area
Some neighborhoods on the Tonawanda or Buffalo borders technically have Kenmore addresses or vice versa. We work on machines from anywhere in the broader area; mailing address doesn\'t matter to us.
Computer Services Available to Kenmore Customers
Virus and malware removal
Common need from Kenmore families and small businesses, especially older customers who fall victim to tech support scams or browser hijackers. Honest diagnostic, real cleanup, no upsell. Both Mac and PC.
Data recovery
For drives that have failed, ransomware encryption, accidental deletion. Data recovery details.
SSD upgrades
Common upgrade for Kenmore customers with older machines. Dramatic improvement on 4-7 year old computers. SSD upgrade details.
Computer tuneups
For machines that have accumulated software bloat over years. Tuneup details.
Screen and battery replacement
Cracked laptop screens, dead batteries. Screen and battery replacement.
Hard drive replacement
For failing drives. Drive replacement details.
OS upgrades
Windows 10 to Windows 11 (relevant for many Kenmore customers as the October 2025 deadline approaches), macOS upgrades. OS upgrade details.
Cloud backup setup
Real backup. Backup setup details.
Email setup
Personal and business email. Email setup details.
Small business IT
For Kenmore small businesses with several computers. Small business IT details.
Common Kenmore Customer Scenarios
The "tech support called me" senior
One of the more common scenarios from Kenmore. Older customer received a phone call from "Microsoft tech support" or saw a pop-up that gave them a number to call. The scammer got remote access, "fixed" something, and charged hundreds of dollars on a credit card. We treat the machine as compromised, do a clean reinstall, and have a serious conversation about how to recognize the scam if it happens again.
The Delaware Avenue small business
A retail or service business along Delaware Avenue whose POS computer or office workstation has stopped working correctly. Drop-off, diagnose, fix, return. Business stays operational.
The 8-year-old desktop that finally needs help
A Kenmore household\'s desktop computer, used daily for years, now unbearably slow. SSD upgrade plus tuneup, and it works for several more years.
The cracked-screen laptop
Kenmore student or remote worker with a dropped laptop. Standard screen replacement.
The retired couple with the email problem
Email stopped working after a software update or password change. We sort out the modern authentication, get them back to emailing family.
The "I just got a new computer" customer
Kenmore resident with a new Mac or PC who wants the old machine\'s data migrated cleanly. We handle migration, set up email, configure the new computer the way they had the old one, and recycle the old machine if requested.
Why Kenmore Customers Choose Us
Quick drive
10 to 15 minutes from most of Kenmore. Often closer than going into Buffalo proper, and less stressful since you stay on suburban arterial roads.
Free diagnostic, honest quotes
We don\'t charge to look at your machine. The quote is real before any work begins.
Mac and PC, both
Both platforms, every day.
The work happens here
No shipping, no subcontracting.
No upselling, no subscriptions
If your computer needs a small fix, we quote a small fix.
Patient with older customers
Kenmore has a meaningful older population, and we work patiently with customers who aren\'t comfortable with technology, take time to explain things in plain terms, and don\'t talk down to anyone.
Getting to the Shop From Kenmore
Address: 656 North French Road, Suite 2, Amherst, NY 14228. From central Kenmore (Delaware Avenue area), Sheridan Drive east, then north on Niagara Falls Boulevard to North French Road. From western Kenmore, Niagara Falls Boulevard north directly to North French Road. From the Kenmore Avenue area, north on Niagara Falls Boulevard or east on Sheridan Drive.
Parking at the building. Drop-off intake is 10 to 15 minutes.
Other Service Areas
Ready to bring your computer in?
Frequently Asked Questions
Common questions from Kenmore customers.